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Showing posts from April, 2013

UNISEX Saloon - How to Retain your Customers

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  INTRODUCTION:  This is a good business only if you know how to go  about it in a unique way. Being unique involves dealing w ith your existing customers, how good your services  are and how to attract new customers. How can you  be better than the salon next to you? In this brief article  you will be enlightened on things to do. THINGS TO DO : What to do to make your customers feel special and always want to come back. Create and deliver new , added value to your existing customers—making it more difficult for competitors to woo them away.   Surprise them when they least expect.   Imagine a customer comes for a new hairstyle, surprise them with any of your services for free e.g pedicure or manicure e.t.c. Work hard to earn the trust of your current customers . Keep a close relationship with them and send them messages on their Birthdays and festive periods. ·          ...